At DIGITAL MEDIAL SOLUTIONS L.L.C., we want our customers to be completely satisfied with the services they receive from us. If for any reason you are not satisfied with our services, please contact us immediately and we will do our best to resolve the issue. Refunds for Services If you are not satisfied with our services, we offer a refund policy as follows: If the service has already been provided, we will not issue a refund, except in the following cases: The service was not performed to a satisfactory level. The service was not delivered within the agreed timeframe. In these cases, we will issue a full or partial refund, depending on the situation. Please note that we reserve the right to refuse a refund if we determine that the request is fraudulent or if the service has been misused by the customer.